The
meetings that I have seen that go the best are those where the meeting leader (and
other participants) do a lot of preparatory work. I find that informal meetings with fewer
attendees that already know each other do not need extensive preparation. However, once the number of attendees gets to
be ten or more, then it is very easy for the meeting to get “derailed”. Most of the meetings that I have seen go well
are more information sharing than decision making. It is very difficult to have a decision
making meeting with a large number of participants. There are frequently divergent views and only
participants that feel comfortable “laying it on the line” speak up. In my experience, for decision-making meetings,
with more than about five or six people, either “group-think” will set in or
the conversation tends to degenerate into “side-bars” where a common understanding
of the issues is lacking due to several parallel conversations.
Some of the
best meeting experiences for me were during brain-storming sessions. Ground rules must be set (no criticizing,
building on other’s ideas is encouraged), and it works well to have attendees
first do some “alone” work in preparation.
After the initial burst of ideas, it is important that the leader keep
the momentum going. The initial burst of
ideas can be quite draining for some participants, and stopping for a break
allows some people to think up new ideas or build on existing ones, information
that is shared when the meeting resumes.
For
information-sharing meetings, it is important that attendees receive advance
copies of presentations. That permits
the attendees to be better prepared during the presentations, and having the copy
means that the attendees do not need to waste time writing out slide
contents. Also, the participants may
have to concentrate on taking notes and miss other important points that the
presenter was making. One of the best
run information sharing meetings that I experienced was our annual R&D
program reviews. Each project to be
presented had to use a standard format (quad-chart) plus one or two more
informational slides, five to ten minutes per project. This was a very economical means (time wise)
for the management team to become aware of what research was being done
throughout the organization (about 400 staff).
For the upper management, there were fewer “surprises”, finding out
about R&D at their home centre from military clients. For middle management, it gave an overview of
what was happening throughout the centre.
The shared knowledge of what R&D axes were being investigated
facilitated focusing R&D on operational challenges and also aided in the
creation of intra and inter research centre R&D collaborations.
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